Our Return Policy varies depending on whether you purchased your item in store or online.
IN STORE RETURN POLICY
We will gladly accept exchanges for store credit only, when accompanied by a receipt within 7 days of purchase. We regret that we cannot offer cash or credit card refunds. All sale merchandise is final.
ONLINE RETURN POLICY
We hope you love your Treehouse purchase, but if not, feel free to return it! Items are eligible for return if the garment is un-worn, un-washed, un-altered with all original tags still attached. Footwear must be returned in original boxes and put inside a protective box. SALE items, jewelry and accessories are FINAL SALE ONLY. No returns will be accepted on these items. We do not refund shipping charges. Please make sure to enclose a copy of your receipt.
To receive a full refund for your purchase, items must be sent back/postmarked within 7 days of delivery date according to tracking info. Items that are returned outside of this window will be received for store credit only. Anything returned after 14 days cannot be returned.
Please return any items to:
3000 North State Street
Jackson, MS 39216
Email tracking number to Treehouse.firstname.lastname@example.org as soon as it is shipped.
If you have any questions or concerns, please feel free to email us at email@example.com or give us a call at 601.982.3433.